• Contact Us
  • Tel: 03 9459 4415 Fax: 03 9459 4436

    76 Edwin St, Heidelberg Heights VIC 3081


Telehealth Consultations

Telehealth is the use of telecommunication technologies (eg: Skye, Go to Meeting) to deliver healthcare services and access to specialists care for patients in rural and remote areas. Telehealth consultations provide patients access to specialist health professionals with reliable support from clinicians (including general practitioners (GPs) and nurses) working in rural and remote areas.

Endocrinology Melbourne provide Telehealth Consultations with our team of seven specialists.

Fees & Medicare

All telehealth appointments with Endocrinology Melbourne are bulk billed through Medicare for patient convenience.

Patient Eligibility
  • Not an admitted patient: and
  • Is eligible for Medicare rebates: and
  • Eligibility will be determined according to the (ASGC-RA) classifications; or
  • a care recipient at an eligible Residential Aged Care Facility (RACF);
  • or in an eligible Aboriginal Medical Service (AMS)

Please contact your GP clinic or Endocrinology Melbourne to confirm eligibility.

Consultation Requirements

General Practitioners (GP's), specialists, nurse practitioners, midwives, Aboriginal health workers or practice nurse must be present with the patient during the consultation.

All patient information including Referral, Medicare Number and relevant patient history must be faxed or emailed to Endocrinology Melbourne prior to the appointment.


Our preferred method of communication is SKYPE. Please contact our office if your practice uses a different communication software.

Cancellation & Rescheduling

A minimum of 48 hours’ notices is required for all cancellations and rescheduling of appointments. Failure to do so may incur a fee.

For any appointments or further information please contact the Telehealth Team at Endocrinology Melbourne on 03:9459 4415 or via email at: admin@endomelb.com.au